● TERMS • LEGAL AGREEMENT

Terms of Service

Rules for using School Prime. Includes Parents Pay model, acceptable use, data ownership, and liability. Please read carefully.

1. Acceptance & Definitions

School Prime is a SaaS platform operated by Ingenuity Digital Technology (“We”). By accessing website, requesting demo, or subscribing, you (School, Owner, Admin, Teacher, Parent, Student – “You”) agree to these Terms. If you are accepting on behalf of a school, you warrant you have authority. If you do not agree, do not use service.
Definitions: “Tech Fee” = per-student per-term fee paid by parents (₦1,000-₦2,000). “Subscription” = school’s access to School Prime. “School Data” = all data uploaded by school.

2. Our Services

We provide cloud-based school management: admissions, timetables, attendance, fee collection, gradebooks, report cards, homework, SMS/email alerts, live virtual classes, transport, hostel, library, analytics, and role-based dashboards (Super Admin, Teacher, Student, Parent, Accountant, Librarian).
Service is provided on 99.9% uptime target, but not guaranteed. We may update features with notice.

Demo accounts are for evaluation only, data may be reset.

3. Account Registration & Responsibilities

  • You must provide accurate school information, CAC (if requested), and admin contact.
  • You are responsible for maintaining confidentiality of admin passwords and for all activities under your account.
  • You must ensure you have parental consent for student data per NDPR and maintain own privacy policy for parents.
  • One account per school. Multi-branch schools use Enterprise plan with centralized super-admin.
  • You must not share Super Admin credentials with unauthorized persons.

4. Fees, Parents Pay Model & Payments

Our Unique Model: School Pays ₦0. Unlike traditional software charging ₦500k setup + yearly renewal, School Prime charges Tech Fee directly to parents per student per term.

  • Standard: ₦600/student/term, Professional: ₦850/student/term (Most Popular), Enterprise: Custom for 3+ branches.
  • Tech Fee added to student bill as ‘Technology Fee’ and collected via Paystack/Flutterwave/Stripe integrated in parent portal.
  • School keeps 100% of its own tuition and other fees. Tech Fee is separate and remitted to Us, then affiliate commission deducted if applicable.
  • Parents receive instant digital receipt.
  • If parents fail to pay Tech Fee, access may be restricted per school’s policy, but school still has access to admin data.
  • Prices may be reviewed annually with 30-day notice. Existing schools retain old price for 1 session after increase.
  • All fees in NGN, inclusive of VAT where applicable. Payment gateway fees included in Tech Fee.
Example: 300 students × ₦850 = ₦255,000 total Tech Fee per term collected from parents, not from school account. School account balance remains unaffected.

5. Acceptable Use & Prohibited Activities

You agree NOT to:

  • Upload unlawful, defamatory, or infringing content.
  • Upload student data without parental consent per NDPR.
  • Attempt to hack, reverse-engineer, or overload platform.
  • Use service to send spam SMS/emails without recipient consent.
  • Share student data with third parties outside school without consent.
  • Create fake student accounts to avoid Tech Fees.
  • Use service for any school that is not your own without written permission.
Violation may lead to suspension and termination with 7-day notice, except for serious security violations where immediate suspension may occur.

6. Data Ownership & Privacy

  • School retains ownership of School Data (student, fee, academic records). We are Data Processor per Privacy Policy.
  • We may use anonymized, aggregated data for analytics and improvement (no personal data).
  • Upon termination, you can export data via Excel/PDF within 30 days. After 30 days, we permanently delete per Privacy Policy.
  • You grant us license to host and process School Data solely to provide service.
  • See Privacy Policy for full details on NDPR compliance, security (SSL, isolated DBs, daily backups), retention, and rights.

7. Intellectual Property

School Prime platform, code, design, logo, and content are owned by Ingenuity Digital Technology and protected by copyright and trademark laws. You are granted non-exclusive, non-transferable license to use service during subscription. You may not copy, modify, resell, or create derivative works. School’s own logo and content remain school’s property.

8. Support, Training & SLA

  • Onboarding: 48-hour setup assistance, data migration via Excel, class setup.
  • Training: Video docs included. Live Zoom training included in Professional/Enterprise.
  • Support: Email support for all plans (response within 24hrs). WhatsApp priority for Professional/Enterprise (45 mins avg). Phone support for Enterprise.
  • Uptime: 99.9% target. Scheduled maintenance notified 24hrs in advance.
  • No Guarantee: We do not guarantee error-free or uninterrupted service, but will use reasonable efforts to fix issues.

9. Termination & Suspension

  • By You: You may terminate anytime with 14-day notice via email to support@schoolprime.com.ng.
  • By Us: We may terminate for breach of Terms, non-payment of Tech Fees (if school agreed to guarantee), or illegal use with 14-day notice (immediate for security breach).
  • Effect: Upon termination, access disabled. You have 30 days to export data. After 30 days, data deleted per Privacy Policy. No refund of Tech Fees already collected from parents (since those were for service already rendered).
  • Survival: Sections on Data, IP, Limitation of Liability, Governing Law survive termination.

10. Disclaimers & Limitation of Liability

Service provided ‘as is’ without warranties. We do not warrant that service will meet your exact requirements or be error-free. To maximum extent permitted by law:
  • Our total liability limited to Tech Fees paid by your school’s parents in last 6 months or ₦500,000, whichever is less.
  • We are not liable for indirect, consequential, loss of profit, loss of data (except due to our gross negligence).
  • We are not liable for parent’s failure to pay Tech Fees, internet downtime at school, or misuse by school staff.
  • School is responsible for ensuring accurate grading, fee structures, and attendance – we provide tools, school is responsible for data accuracy.

11. Indemnification

You agree to indemnify and hold harmless Ingenuity Digital Technology, its directors, staff, against claims arising from: (a) Your breach of Terms, (b) Your violation of NDPR or parental consent obligations, (c) School Data you upload, (d) Your use of service in violation of law.

12. Governing Law & Disputes

These Terms governed by laws of Federal Republic of Nigeria. Disputes: First, good-faith negotiation for 14 days via legal@ingenuitydigital.tech. If unresolved, mediation at Lagos Multi-Door Courthouse. If still unresolved, binding arbitration per Lagos State Arbitration Law 2009, Lagos venue. Jurisdiction for interim relief: Lagos State High Court.

13. General

These Terms governed by laws of Federal Republic of Nigeria. Disputes: First, good-faith negotiation for 14 days via legal@ingenuitydigital.tech. If unresolved, mediation at Lagos Multi-Door Courthouse. If still unresolved, binding arbitration per Lagos State Arbitration Law 2009, Lagos venue. Jurisdiction for interim relief: Lagos State High Court.

  • Entire Agreement: These Terms + Privacy Policy + any signed Order Form constitute entire agreement.
  • Amendments: We may update Terms with 30-day notice via email/dashboard. Continued use after notice = acceptance.
  • Assignment: You may not assign without our written consent. We may assign to successor in merger.
  • Severability: If any clause invalid, rest remains.
  • Contact: legal@ingenuitydigital.tech, +234 800 000 0000, Ingenuity Digital Technology, Lagos, Nigeria.